Customer Service

This page should provide information about your customer service, product and sales support - eg

Our Guarantee
Customer satisfaction is the absolute first priority with this business. We just love our scarves and shawls and hope you do too. Sample colours are airmailed free of charge.

Colours are very fickle ! We try very hard to have the colours honest and true to website photos, but if you receive the shawl or scarf and decide the colour is not right for you, we will exchange or refund.

We offer a 100% guarantee of refund or replacement. In fact we will even pay the return postage ! In 10 years of business no-one has actually asked for their money back, such is the quality of the products! But it's a promise to you. So there you are -- you have nothing to lose. !

A very important and genuine guarantee.

Sales support

We pride ourselves on our amazing sales support. Please contact me for any assistance.

Handwoven scarves can be made to your own colour specifications.
You can suggest colours or send colour samples and I will match them and check with you before construction.

No two handwoven scarves are the same - so you get an entirely unique item for your wardrobe. You will just love this idea!